Confidence in the Workplace

Did you know the word confidence comes from the Latin word 'fidere' which means "to trust"? So self-confidence, the topic of today’s post, literally means “to trust one’s self”.

Benefits of self-confidence in the workplace?

Confident people:

  • Know their strengths and how they add value
  • Are better able to communicate and influence
  • Tend to be more motivated and productive

Building confidence

Self-confidence is a skill and you can train yourself to be a more confident person.

1. Practice and develop the skills that are most beneficial to your job or the job you’re applying for.

Maybe you have Security experience but would benefit from an SIA Licence, or you’re a Concierge who would like help with efficient problem-solving and handling.  Consider enrolling on an online-class or attending a workshop such as Abbatt Academy.

2. Use positive self-talk.

Thoughts influence actions and no one will believe in you unless you do. Remind yourself of your successes – as a Concierge, this could be positive feedback you received from a resident for going the extra mile – and let go of your shortcomings.

3. Build a support system and ask for help.

Developing professional relationships with colleagues and connecting with others in your profession using LinkedIn, for example, is a great way to grow your network and learn from others. Equally, there’s no shame in asking for help on-the-job. For example, if you’re a Concierge/Security Guard etc. receiving a shift handover and don’t understand something, don't be afraid to ask your colleague for clarification before they leave site. 

Building confidence is within your control and it's your responsibility to get a grasp of it.


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